During the transition of service provisions from one service provider to a new provider, which often takes several months, sooner or later the question arises: is the new service provider sufficiently prepared to provide the services in the expected quality from service commencement date onwards?
The transition of services from one service provider to a new provider is associated with considerable risks. Companies often enough experience a drop in service quality after the new provider has taken responsibility despite having considered all good practices such as careful planning of the transition, diligent review and acceptance processes for interim results or milestones, etc. Worst case, services were partially overlooked during the transition and result in a service continuity issue.
In this first blog post, I would like to address the question for what kind of projects it makes sense to hire a freelance or self-employed consultant and – as opposed to consulting firms – is perhaps even more advantageous.
I will try to answer this question along a couple of criteria that are typically used to select staff. In the second half of this article I will then address the question of suitable projects.