Tag: Risk Management

Effective Risk Mitigation in Outsourcing Transitions

The transition of services from one service provider to a new provider is associated with considerable risks. Companies often enough experience a drop in service quality after the new provider has taken responsibility despite having considered all good practices such as careful planning of the transition, diligent review and acceptance processes for interim results or milestones, etc. Worst case, services were partially overlooked during the transition and result in a service continuity issue.